Terms & Conditions
Last updated: August 4, 2026
These terms apply to all services booked with A Detail. Booking a service means you agree to them.
1. Services
A Detail is a sole proprietorship operated by Aiden Seccombe, providing mobile detailing performed at the client's location. Packages: Basic Detail, Full Detail, Signature Detail, Maintenance Wash, plus add-ons, Paint Correction, and Ceramic Coating. Prices shown are starting prices — final price depends on vehicle size and condition. Heavily soiled vehicles, excessive pet hair, mold, biological contaminants, or smoke damage may require additional charges, quoted before work begins. We reserve the right to decline service on vehicles in unsafe or unsanitary condition.
2. Booking and Confirmation
Bookings are requests until confirmed by us. We confirm by email or text. Arrival times are estimates within a window, not exact appointments — traffic and prior jobs can shift timing, and we notify the client of significant delays.
3. Deposits
Basic, Full, Signature, and Maintenance Wash require no deposit.
Paint Correction and Ceramic Coating are consultation-based. No payment is required to request a consultation or receive a quote. Once a client has spoken with us and agreed to a scope and price, a 50% non-refundable deposit is required to hold the appointment. The deposit is applied to the final balance.
The deposit is non-refundable if the client cancels within 24 hours of the appointment or does not show. If the client cancels with more than 24 hours notice, the deposit may be transferred once to a rescheduled date within 60 days. If A Detail cancels for any reason, including weather, the deposit is fully refunded or transferred at the client's choice.
4. Cancellations, Rescheduling, and No-Shows
Free cancellation or rescheduling with 24 hours notice. Less than 24 hours notice incurs a $65 cancellation fee.
No-show: if we arrive and cannot access the vehicle, or nobody is available and we cannot reach the client within 15 minutes, it is treated as a same-day cancellation and the fee applies.
Weather: A Detail may reschedule at no charge due to rain, high winds, extreme heat, or other unsafe conditions. That determination is made solely by A Detail. Weather reschedules never incur a fee and never forfeit a deposit.
5. Client Responsibilities — What We Need On Site
We bring our own water, power, and equipment. The client is responsible for providing:
- A legal, safe parking space for the vehicle and our work vehicle, large enough to open all doors and walk around the vehicle
- Shade or covered space where possible — direct sun in high heat can affect results and may require rescheduling
- Access to the vehicle, including keys if the interior is being serviced
- HOA, apartment complex, or workplace permission where required. The client is responsible for parking tickets, towing, or fines resulting from where they direct us to work
- A reachable phone number for the day of service
If the location is unworkable on arrival — no legal parking, blocked access, unsafe conditions — and no alternative is available, it is treated as a same-day cancellation.
6. Personal Items
Please remove personal belongings before your appointment. We are not responsible for loss of or damage to items left in the vehicle, including cash, electronics, sunglasses, documents, and jewelry.
Items found during service are placed in a bag and left in the vehicle. We do not discard personal property. Obvious trash — food wrappers, empty containers, receipts — is disposed of as part of normal service.
Vehicles with excessive clutter requiring significant time to clear before detailing may incur an additional charge, quoted before work begins.
Please remove child seats before your appointment. We do not remove or reinstall them for safety and liability reasons.
7. Vehicle Condition and Pre-Existing Damage
Before beginning, we inspect the vehicle and flag any pre-existing conditions we notice. Clients are encouraged to point out concerns before we start.
A Detail is not responsible for pre-existing damage or for damage arising from pre-existing conditions, including but not limited to: failing or oxidized clear coat, existing paint chips, scratches, or rust; loose, cracked, or previously damaged trim, emblems, or moldings; aftermarket parts, wraps, or paint protection film not professionally installed; worn, torn, cracked, or previously stained upholstery, leather, or carpet; non-functioning windows, locks, or electronics; leaks or water intrusion from failed seals; and prior repairs or aftermarket paint work.
Normal detailing can reveal or worsen existing defects. Pressure washing may lift already-failing clear coat or paint. Interior cleaning may reveal existing stains or damage under debris. Clay bar and machine polishing may expose defects hidden by wax or filler products.
Clients must inspect the vehicle and report any concerns before we leave the site. Claims for damage reported after we leave cannot be verified and will not be accepted.
8. Our Guarantee
If you are not satisfied with the work, contact us within 24 hours of service and we will return and correct it at no charge.
If measurable rain falls within 48 hours of an exterior service, we will provide one free touch-up wash. Claims must be made within 7 days of the original service. Limited to one touch-up per service.
The guarantee covers correcting our work. It does not cover pre-existing conditions, new damage or soiling occurring after service, or results limited by the vehicle's existing condition as disclosed before service.
9. Payment
Payment is due upon completion unless otherwise arranged. Deposits are collected through Stripe. We do not store card information.
10. Limitation of Liability
Our total liability for any claim is limited to the amount paid for the service in question. We are not liable for indirect, incidental, or consequential damages, including loss of use of the vehicle.
11. Results
Detailing improves a vehicle's appearance but cannot guarantee removal of every defect. Deep scratches, etching, permanent stains, odors bonded to interior surfaces, and damage requiring paint or body work may not be fully correctable. Expected results are discussed before service where relevant.
12. Changes to These Terms
We may update these terms. The version in effect at the time of your booking applies.